Dear Prathmesh,
Thank you for your feedback, and we sincerely apologize for the delay and the experience you’ve had. We completely understand your concern, especially since the order was prepaid, and we regret that our communication did not meet your expectations.
We would like to inform you that your order for the Nike Downshifter 13 has now been successfully dispatched and is currently in transit. While the delay was caused due to unforeseen supply constraints, we take full responsibility for not keeping you adequately informed during this period.
Your trust is extremely important to us, and we are committed to ensuring a smooth delivery experience going forward. We truly appreciate your patience and the opportunity to make this right.
Warm regards,
Team triQUIP Sports
